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Shipping and Returns

OUR GUARANTEE


At Komenuka Bijin Company, we are not satisfied if you are not happy with our products. We gladly guarantee satisfaction to all our “KOMENUKA FANS”.

RETURN POLICY


  • On un-open unused products within 30 days of ship date.
  • Full refund excluding shipping service, refund will be issued within 3 days after recevied return product
  • If you have any questions or concerns you may contact our customer service department via service@komenukabijin.co
KOMENUKA BIJIN, is confident that you will fall in love with our unique collection of products. We are truly Japan’s best kept secret for being the

Utmost Natural, botanical based, NO Dyes, and no Animal Testing.

Enjoy and love the Products!


SHIPPING & HANDLING



SHIPPING METHODS


All orders are shipped within 1-3 business days of placing an order. The date you receive your order will depend on the shipping method you select.

FREE SHIPPING OFFER


Komenuka Bijin is offering FREE STANDARD SHIPPING on any orders (excluding International) , after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders.

Destination Shipping Method Cost Delivery Time
In USA Standard USPS Priority Mail FREE 3-5 business days
Express UPS 2 Day Air $20.00 2 business days
UPS Next Day $30.00 1 business day within continental USA. 2-3 business days for Puerto Rico, Hawaii, Alaska
Canada UPS Standard $15.00 7-10 business days
Business day does not include Saturday, Sunday and national holidays. We use Postal Priority Mail for all PO Box address. The transit time will vary with destination.

Priority Mail (USPS)


Orders placed using Priority Mail will be delivered within 3 business days from the date you placed your order, pending credit authorization and address verification. Note: Priority Mail is only available on orders shipping to U.S. Territories, Military addresses and some rural areas. Orders shipping to a PO Box address in AK, HI or PR will also ship Priority Mail.

Express Service (UPS)


Express Service orders placed before 11am PST Monday - Friday (excluding Holidays) will usually ship the same day. Otherwise, they will ship the next business day (business days are Monday thru Friday excluding Holidays). Express Service orders placed on Friday after 11am PST will ship on Monday.

Express Service is only available for orders shipping to a street address in the continental U.S., AK, HI and PR. Express Service is not available for orders shipping to a PO Box, U.S. Territories, Military addresses and some rural areas.

Note: The above timelines are pending credit authorization and address verification.
©2016 Komenuka Bijin. All Rights Reserved.